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About Us
SapphireLane is a
small family business located in Groton, CT intentionally designed to
be opposite of "business as
usual."
Stock
Availability: Instead of trying to trick you into thinking
your item is in stock, when it really isn't, we refrain from posting
general
statements like "silver is in stock". We show the individual
size/style availability of each item, giving you the information you need, to plan
your gift, wedding, or ceremony with
confidence. We even Guarantee it.
Policies/Terms
of Service: Our
ordering information is easy to find, so
you can learn everything you need to know, at your leisure, long before you enter your credit card.
Privacy: We respect your
privacy. Customer information is handled with utmost respect and is
never sold for advertising purposes.
No Spam: We have a no-spam policy
and never include spam with our regular correspondence. We
use your provided email and phone address ONLY to contact you if there
is a problem with your order.
Privacy Policy
Quality: We care about what
we send you. We do not allow our
manufacturers to dictate our level of quality. Items that do not
meet our high standards are simply removed from available
stock.
We recycle:
Online businesses tend to use a lot of packaging materials that end up
in our land fills. That's why we encourage recycling of the shipping materials included with your order, to
send back your
exchange or return. If possible, we will use these same
materials to ship your exchange order back to you.
We've always believed that if what you do is
that good, people will talk. Thanks to our many valued customers, that philosophy has become a reality.
Your thoughts, feelings and suggestions are welcome! Thank you for stopping by!
~Irene and Patrick
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