About Us SapphireLane is a small family business located in Groton, CT intentionally designed to be opposite of "business as usual."  Stock Availability:  Instead of trying to trick you into thinking your item is in stock, when it really isn't, we refrain from posting general statements like "silver is in stock".  We show the individual size/style availability of each item, giving you the information you need, to plan your gift, wedding, or ceremony with confidence.  We even Guarantee it. Policies/Terms of Service:  Our ordering information is easy to find, so you can learn everything you need to know, at your leisure, long before you enter your credit card. Privacy:  We respect your privacy.  Customer information is handled with utmost respect and is never sold for advertising purposes. No Spam:  We have a no-spam policy and never include spam with our regular correspondence.  We use your provided email and phone address ONLY to contact you if there is a problem with your order.  Privacy Policy  Quality:  We care about what we send you.  We do not allow our manufacturers to dictate our level of quality.  Items that do not meet our high standards are simply removed from available stock. We recycle:  Online businesses tend to use a lot of packaging materials that end up in our land fills.  That's why we encourage recycling of the shipping materials included with your order, to send back your exchange or return.  If possible, we will use these same materials to ship your exchange order back to you.  We've always believed that if what you do is that good, people will talk. Thanks to our many valued customers, that philosophy has become a reality. Your thoughts, feelings and suggestions are welcome!  Thank you for stopping by! ~Irene and Patrick